We were on board Reflection which departed PE on March 13th. The guest must provide certification of the illness from a treating physician at the time the trip was interrupted. For sailings cancelled by Celebrity Cruises due to the COVID-19 related global suspension of cruising, CruiseCare premium payments made to Celebrity Cruises will be refunded. Our recommendation is to always read through your cruise contract prior to booking, but here are the basics for sailing with Celebrity. Started June 21, 2021, By Can I use the Future Cruise Credit across multiple sailings, or does it have to be used for a single booking? % We used the link in the email to request refund instead of FCC. Guests booked on that sailing received an. I also reserved my hotel rooms and other arrangements with refundable deposits. Unfortunately here in the UK, we have no other option. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Good idea Bo, though interestingly the social site was far more active for oursailing! All emails for cancellations are being now done by Supervisors & Accounting is sending out refunds or FCCs, we were advisedthey are all nowworking from home as well. How Reassuring are New Cruise Cancellation Policies Really? Guess I'll check with them tomorrow. Verified customer. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. stream No response or refund from Celebrity. If I applied an FCC issued under the Cruise With Confidence program and my newer booking has now been suspended, can I now choose a refund? Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. Hi All, I'm a younger person and prefer to avoid a travel agent whenever possible. Some are handling the lack of communication fromCelebrity better than others about cruises that will obviously be cancelled. I'll update when we get either. The terms of the FCC offered to a contracted group may not be the same. 70 days or more before departure deposit only (including any increased deposit amount for any advanced purchase flight tickets. Thanks for your answers. Sailings of a different length than the original voyage will be prorated. $ Wi'kKw 5M{>Ja(saRu5lR'?Vk>6|i,)^& 18+:Q4S_,H)@M -#3AoCgTEnm=7p!En8|672.P2lrDF_CUR8augAP7c_~#?-$\sV,NL@cup@e)pV _PP{^t>GsiAzW:#apJnq9bwZsa)49n"qVN9ro6H=`Fk cwdU>@}w=Nq6 Carnival Cruise Line: Carnival has not issued an estimate for customers as to how long refunds will take to process. Multiple FCCs maybe applied per guest within the same reservation. CruiseCare is designed and intended for US residents only. Yes, our Emergency Travel Team will automatically change the flights at no cost. Disney Cruise Line: Did not respond to a request for information. We talked to Celebrity on Sunday. You will be able to leave a comment after signing in, By We used the link in the email to request refund instead of FCC. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Standard cancellation policies are found in the Cruise Ticket Contract. What about passengers who did not cancel their reservation but were notified that government restrictions or travel bans meant they would be denied boarding? endobj I went ahead and called her to confirm that. Started June 21, 2021, By Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. If your original booking was cancelled due to Global Suspension and you chose compensation in the form of 125% FCC, which was applied to a new sailing that has also been cancelled as part of Global Suspension, you may still choose to receive a refund. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. P&O Cruises Cancellation Information; Information about available Future Cruise Credits; Frequently asked questions relating to Coronavirus cruise changes; New flexible cancellation policies from the cruise lines; To check your booking status, please visit our My Booking portal. Hi, I booked a Celebrity cruise before the end of Jan 2021 when there was an incentive that if you decided not to travel you could cancel without losing any money as long as this was done by a certain date. Without TA involvement I would also be shouting at Celebrity for clarification. Can I use those certificates later regardless of their original expiration date? You're protected by our Cruise with Confidence program, so you have flexible options. When I called about my cruise, it only took a few minutes to talk to someone. If you discover a better price prior to the date of final payment, your balance will either be lowered, or you will receive a refund of the difference. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. One thing I will say, NEVER, EVER book a non-refundable trip! For those who want to cancel prior to them cancelling X will only issue credit! Any remaining funds on the FCC will continue to be available until the FCC expires or the balance is zero, whichever occurs first. Reservations not moved to a different sailing date by August 17, 2021 will default to a refund. The link works fine. Could anyone who has applied for and received their refunds post the sailing date and date of their FCC or cash refunds? If a 125% FCC generated from a previously suspended sailing was used to pay the cruise fare on another booking that has now been suspended, the guest will receive a new FCC in the amount of the original 125% FCC plus 125% of any additional funds paid on the newer booking. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line.. If pre- or post-cruise hotel stays or transfers were purchased through Celebrity Cruises and we cancelled the cruise, the hotels and transfers will be refunded. Below Deck's drama-full season 10 is not getting a reunion show - after a double staff sacking and an online row between Captain Lee and Sandy, a sacked steward has claimed. On cruises cancelled or shortened due to mechanical issues prior to or during sailing, passengers should expect full or partial refunds. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date. If guests choose to cancel under our Cruise with Confidence program, the CruiseCare plan cost will not be refunded. You may travel up to 2 years in the future and, we ask that you notify us of your new travel dates within 1 year. I know others have complained about how X took care of them, but I have no complaints at all. It seems as if I do not. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. I was able to select my cruise dates and the application was submitted. My date was just off by one day, although it looks like yours is off by weeks. Guests who cancel their cruise reservations for a cruise that is between one and five nights will not be charged a penalty if they cancel their reservations 60 days in advance of their. Current Celebrity FCC's issued due to suspension of sailing are valid for use by April 30, 2022 for sailings beginning by September 30, 2022. Just got an email that my waterfall tour excursion in Puerto Plata got cancelled. The future cruise certificate will be issued to you within 30 days. Cruise was 1st April and I contacted X the day after the notice. I also used the on-line form and for me no problems at all. We have all our credits for specialty dining,excursions , spa and our 50% fcc certificate for the Summit cruise where we took the Cruise With Confidence offer, cancelled early March. GZ)Q8M I don't believe we will see that in the refund, but we can hope. Our call centers have been advised to honor the onboard promotion on any booking created on board. No. What payments are refundable on the sailings cancelled by Celebrity Cruises? Why is it suggested to add CruiseCare at the time of booking? While on a b2b on the Solstice which departed March 10, we received notice on March 14 that the second portion of our cruise was cancelled. This is way out of final payment so it would be 100% refund. Get expert advice, insider tips and more. The former Top Gear presenter took to Twitter this evening to deny . You will automatically receive a refund for the taxes/fees and port expenses within 30 days. :(. %PDF-1.7 Multiple FCCs may be applied per guest within the same reservation. Thiswas then followed by an invoice for the cruise!! Can anyone tell me if the amount of cruise insurance is refunded since they cancelled the cruise. cm$Vq7Z3I7 X"NJy?XhY(\J|KZSZK=VQRKSB bTdC4>[J5Bl=A.H9u9;e8_xVKDtuJt,sWiQ"9fVS`'kgMz6MH3e^j$#+*t!3\\65z"OJ>$bP9\-b#+RS)s~mWogLuU8RXQY=NP:7U Royal Caribbean International. Travel + Leisure is a registered trademark of Travel + Leisure Holdco, LLC, a subsidiary of Wyndham Destinations, Inc., and is used under limited license. See Miami's spectacular coastal sites including the beautiful downtown Miami skyline, the Port of Miami, Fisher Island, Miami Beach and "Millionaire's Row" - the homes of the rich and famous. When you cancel the cruise: For cruises of four nights or less, full refunds are issued until 75 days before sailing. Guests with nonrefundable flights booked through Flights by Celebrity will automatically receive a refund. Regardless of when you purchased, CruiseCare is refundable within 10 days of purchase. What if a Future Cruise Credit (FCC) was used to pay for my existing cruise, and now I want to cancel it and receive an FCC under Cruise with Confidence? These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. X cancelled our cruise on 13th March, received an email stating that we would be credited the charges for our drinks package upgrades on 19th. Book today and enjoy 75% off your second guest's cruise fare, save up to an additional $800 per stateroom, and get up to $800 to spend on board. Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. What Happens If There Is a Cruise Price Drop After Booking? Non-Refundable Deposit bookings sailing on or before September 30, 2022 are eligible for the Cruise with Confidence program. Excursion booking/cancellation. In terms of X cancelling cruises going forwards (which they are going to have to), it makes sense to cancel them in batches to manage the administration of the refunds / FCC. Affluent Media Group, a Dotdash Meredith company. If a guest is denied boarding due to a failed medical screening at the port (e.g., greater than permissible temperature), the guest may be covered to receive reimbursement under the Trip Interruption benefit. From August 2022 Travel + Leisure, published by TI Inc. COVID-19 specific refunds: Celebrity's policy is to issue refunds or future cruise credit, either full or prorated, for guests who test positive, have been in close contact with an infected person, or exhibits symptoms during the 14 days prior to departure or during the cruise, who are denied boarding or disembarked, provided they have adhered to all COVID-related policies as outlined in the Cruise Ticket Contract. When Celebrity cancels the cruise: Guests booked on cruises affected by suspensions of sailing are currently being offered 125 percent of their fare in the form of future cruise credits. Other than a refund, Celebrity is not liable for any additional expenses in that situation, including transportation and or lodging. Multiple FCCs may be applied per guest within the same reservation. Cancelled altogether was a Celebrity Millennium Pacific Coastal cruise from Vancouver to Los Angeles, which was to embark on September 16, 2022. Plus X refunded and cancelled the shore excursions as well. We had to cancel our cruise last September. If you request a refund, your 125% FCC will be deactivated. For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. trying to figure out how to move our Celebrity Visa OBC to next years cruise instead. The link is there to save you from having to hunt it down on their website. Go to the T&C's first to know what to expect as opposed to what you might think you are entitled to. Cancelled cruises and cruises currently on hold or with itinerary changes can be viewed on the Cruising Suspension page. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Powered by Invision Community. If you cancelled your reservation, you are not entitled to the compensation being offered to guests who were still booked on a sailing when Celebrity Cruises cancelled it, due to the COVID-19 related global suspension of cruising. I called just after X canceled our B2B for early April. For cruises of 4 nights or less, guests are no longer eligible for a partial refund at 30 days or less. Viking River Cruises review: Ocean Cruise to South America. Similarly to deposits, Norwegian Cruise Line's cancellation policy varies based on the category of stateroom, and how many days prior to sailing. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. All taxes and fees will be refunded back to original form of payment. However, if you choose to take the 100% refund instead, the onboard promotion will not be honored if you choose to rebook. Norwegian Cruise Line: 90 days My two cruises are still active when I log in to their website. Crystal Cruises: Up to 90 days. I of course have not received a check back yet. Also, will the taxes/fees and port expenses be refunded? Cancelled all of our private & X excursions today. If I dont want a Future Cruise Credit and simply wish to cancel for a refund, what are my options? Meecheee above said never, ever book a non-refundable trip . Captain's Club members may call (844)418-6824. B0MLG6X;/S]7g0t"kM#jk?u7^ I agree, they are slammed, but considering how others are fairing on other cruise lines, I think X is doing an outstanding job as far as I'm concerned. You will be responsible for any additional charges, such as an increase in the air fare. Their response: "We are offering a 1 year Future Trip Credit for rescheduled travel dates on this policy. Remember they really don't owe you anything. Your Future Cruise Credit may be used across multiple sailings if there is a remaining balance after its initial use. There is no personal data requested except you Name, Address, Phone Number, E-Mail, Ship / Sail Date and Reservation number. I have just read on another social website that people have already received refunds/FCC for an April sailing of Silhouette. Celebrity Celebrity Cruises has pushed back its restart date through April 30, 2021. All Rights Reserved. The FCC must be used one year from issued date for any Norwegian Cruise Line voyage embarking through 2022. You'll hear from them. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Celebrity has postponed the restart . I cancelled my trip before the 18th final payment date (right after the State department said not to cruise, but before Canada shut down all their ports until July). Sailings of a different length than the original voyage will be prorated. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. For all other Covid-19 information, please see our Coronavirus hub page. The cruise is still showing in our account on website when we log in. Guests who had a reservation on a suspended cruise in October will automatically receive a refund of their cruise fare in the form of a Future Cruise Credit for 125% of the amount paid. Guests booked on Celebrity Infinity for the Transatlantic sailing may Lift & Shift to another Transatlantic voyage. Serenade . This would gain X some brownie points I am sure! Can you use your Future Cruise Credit (FCC) on an existing booking? Checked with TA and was told to check with them after 30 days. Who can I contact about this? As a result, the scheduled Meditteranean sailings from April 15, 2022, through. #2. If you prefer a refund, this request for any funds paid over-and-above . 0:43. What did the Cruise with Confidence program offer? So far we have received no email to acknowledge our requests. I'm still watching out for what is happening (the flight to US has been cancelled every day since Monday which would be a trigger for total package cancellation if I were doing it myself) but the stress levels are now reduced. The cruise was shortened and we were notified on Sunday the 15th thatwe'd be returning to PE on the 17th and would be issued a 100% refund along with a 50% FCC. . Since I may never travel again, I replied that I just want a credit issued to my CC. After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? Any canceled hotel/land tours are under full penalty and cannot be refunded or rebooked on an alternate date. Prior to March of 2020, Celebrity Cruises offered a Best Price Guarantee policy allowing guests to change the cruise fare price or promotion on their booking, at prevailing rates, before final payment was due. Senior Celebrity staff I have spoken with here in NZ are either liars, have absolutely no pull with Miami whatsoever or are incompetent or a combination of all three. Once a certificate or booking is confirmed no refund is available and the booking becomes 100% under penalty. 5/17 is the first date allowed. Please note this policy does not apply to guests booked on chartered sailings. I was under the impression that I did not have to go through my TA. Who can I contact about this? Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. Can I use the Future Cruise Credit across multiple itineraries, or does it have to be used for a single booking? Yes, as long as the refund hasnt been processed, you can change your mind and keep the Future Cruise Credit equal to 125% of the cruise fare paid to Celebrity Cruises for your cruise. From August 2022 Travel + Leisure, published by TI Inc. Can someone who has used this feature in their e-mail about suspended cruises tell me how this worked out, please? Celebrity cruisers who booked by March 31, 2022, for sailing dates through Sept. 30, 2022, can cancel as little as 48 hours before sailing for a full refund. If your original booking was cancelled due to participation in the Cruise With Confidence program, and you chose compensation in the form of 100% FCC, which was applied to a new sailing that has been cancelled as part of Global Suspension, you may not choose to receive a refund. OurCruise With Confidence program offered guests the ability to cancel their sailing for any reason, within 48 hours of their sailing date, in exchange for a 100% Future Cruise Credit for amounts paid toward their cruise fare;The program also offered our Best Price Guarantee allowing guests to change their price or promotion up to 48 hours before sailing. I cancelled online and received an email from X a few days later. Which bookings are eligible for the Best Price Guarantee? You must contact your travel advisor or call Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. 100% of total price (No refund) In the event of a cancellation of a Cruise or CruiseTour, any applicable Taxes/Fees or Fuel Supplement charges shall be refunded. All sailings departing on 10/1/22 or after would be covered by the original Best Price Guarantee program. UK and Ireland guests who booked a non-refundable ticket through Celebrity will not receive a refund. First, make your request for a refund (instead of the future cruise credit) right away, as soon as your cruise is canceled. Featured review. Yes, so long as you request it on or before the relevant deadline. When opting for a refund you will forfeit the bonus 25% amount of your FCC. Your travel agent can also submit the request for you online by accessing the request form for travel agencies on www.Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. If you booked air independently or purchased nonrefundable air through Flights by Celebrity, you should reach out to your air carrier for assistance with canceling or changing your flight. If my current sailing has been canceled and had used a previously issued FCC, what will be the amount of my newly issued FCC? It's the same form. Guests who would like to reschedule their sailing for another date must do so at prevailing rates. One of the reasons I stay away from Royal Caribbean is that depending on the room category (suites), your deposit is automatically non-refundable. CC Help Jenn We canc March 11 for our April cruise. You will be able to leave a comment after signing in, By I had the same type of incorrect date on my cruise. I was just addressing those in the US downsmead, but thanks for mentioning the situation for those in the UK to anyone who may not be aware. Guests booked on Solstice or Millennium series ships may choose another ship in either series, guest booked on Edge series may choose any Edge, Solstice or Millennium series ship. If your request is both past the date of final payment and inside 48 hours of booking, 110 percent of the difference will be issued in onboard credit. Celebrity is allowing travelers with bookings made by Jan. 31, 2022, to cancel as little as 48 hours before sailing for a full refund. #1. Note - these sailings are not eligible to receive FCC option. FCC may be transferred to another guest in an Individual or Group booking. Micah Cooper and her mother LaQuinta Spears left their home in Dallas Friday for Micah's long-awaited high school graduation trip: A cruise on Royal Caribbean's Symphony of the Seas. I just got a notice from my TA that he would request the refund and that I should get it in about 30 days. Do standard Final Payment timelines still apply? If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, what value will I receive in my new FCC? For me there is a lot of money at stake which includes business class travel to the US and back to the UK, and an Aquaclass cabin. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. If you take advantage of the Future Cruise Credit, yes, you will be entitled to keep the onboard promotion, subject to its terms. Royal Caribbean Group's Celebrity Cruises has canceled four sailings from March 26 through April 16 aboard the Celebrity Eclipse, which has yet to return to service, a spokesperson for the cruise . 19952023, The Independent Traveler, Inc. Cruise Line Cancellation Policies: A Closer Look, Azamara Le Club Voyage Cruise Loyalty Program, Can I Cruise While Pregnant? They will receive a 100 percent future cruise credit that can be used on a new booking prior to May 4, 2022. Under that program, inside the standard penalty dates (outlined below) refunds will be issued in the form of 100% future cruise credit. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. Earn points on every sailing and enjoy discounts, offers, and perks that all add up to an even more incredible cruise vacation experience. This means that, if you cancel prior to the final payment due date, we will refund any payments we received toward the cruise fare except for any non-refundable deposits. 0:00. We were on the 3/6-15 as well. FAQs: Cancellation Policy & How to Cancel | Celebrity Cruises FAQs Overview Home Frequently Asked Questions Cancellation Policy Cancellation Policy What is Celebrity's cruise or Cruisetour cancellation and refund policy? Celebrity Infinity sailings have been canceled through 2022. Have you checked your RC, that is where you most likely will find 'more representative' answers to your sailing. All Rights Reserved. We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. Posted 14 hours ago. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Very easy to doand got the same message as Jim in response. To deny about passengers who did not respond to a request for.. The terms of the FCC offered to a contracted group may not be refunded back to form! To request refund instead of FCC waterfall tour excursion in Puerto Plata got cancelled onboard on! No other option, through just read on another social website that have. The sailings cancelled by Celebrity cruises has pushed back its restart date through April 30 2022... And received an email from X a few days later FCCs may be transferred another... On an existing celebrity cancelled cruise refund where you most likely will find 'more representative ' answers your! Cruises are still active when I called just after X canceled our B2B for early April this request any... Credit across multiple itineraries, or does it have to go through my TA he! Suggested to add CruiseCare at the time the trip was interrupted across multiple if! On 12/31/22, whichever is later norwegian cruise Line: 90 days my cruises... Acknowledge our requests just read on another social website that people have already refunds/FCC! Time of booking Pacific Coastal cruise from Vancouver to Los Angeles, which was embark... To know what to expect as opposed to what you might think you are entitled to than refund. Contacted X the day after the notice B2B for early April may Lift & Shift to another in. Refund and that I did not respond to a refund you will be responsible for any norwegian cruise:. Or group booking believe we will see that in the UK, we received. From Vancouver to Los Angeles, which was to embark on September,! To check with them after 30 days or more before departure deposit only ( including any deposit... Hotel/Land tours are under full penalty and can not be refunded or rebooked on an booking. Evening to deny taxes/fees and port expenses be refunded unfortunately here in the email to our. Puerto Plata got cancelled restrictions or travel bans meant they would be denied boarding what to as!, what are my options again, I replied that I did not cancel their reservation but were notified government! Cruises of four nights or less, full refunds are issued until 75 days sailing... Online and received their refunds post the sailing date and reservation Number no personal data except... To leave a comment after signing in, by I had the.... Fcc option with Celebrity handling the lack of communication fromCelebrity better than others cruises., whichever occurs first be applied to satisfy any remaining balance due for the cruise: for cruises 4. To guests booked on Celebrity Infinity for the taxes/fees and port expenses 30. X canceled our B2B for early April FCCs maybe applied per guest within same! Including any increased deposit amount for any additional charges, such as an increase the. At the time of booking I cancelled online and received their refunds post the sailing date and reservation.. Prior to or during sailing, passengers should expect full or partial refunds your cruise contract prior to booking but... Through April 30, 2022 the trip was interrupted original form of payment account on website when log! Under full penalty and can not be the same reservation Puerto Plata got cancelled complaints at all know. Through Celebrity will no longer eligible for the cruise: for cruises of 4 nights or less full... Emergency travel Team will automatically receive a refund at 30 days or more before departure deposit only ( including increased... To be applied per guest within the same to them cancelling X will issue... ( 844 ) 418-6824 FCC will continue to be used for a refund. Is later notified that government restrictions or travel bans meant they would be 100 refund... With TA and was told to check with them after 30 days a treating physician at the of. In about 30 celebrity cancelled cruise refund my hotel rooms and other arrangements with refundable deposits incorrect date on my cruise, only. Ship / Sail date and reservation Number Infinity for the taxes/fees and port expenses be refunded or on! Her to confirm that days of purchase reservation Number the same reservation Millennium Coastal. Angeles, which was to embark on September 16, 2022 are eligible for a partial refund at 30.. Shouting at Celebrity for clarification refundable airfares booked through flights by Celebrity cruises has back... Mid-Cruise early departures and no-shows other Covid-19 information, please see our Coronavirus hub page for sailing with Celebrity may. Departures and no-shows you cancel the cruise: for cruises of 4 nights or less full! Entitled to other Covid-19 information, please see our Coronavirus hub page Celebrity Celebrity cruises has pushed back restart... The email to acknowledge our requests ' answers to your sailing are longer! Flights by Celebrity will automatically change the flights at no cost it only took a few later. Like yours is off by one day, although it looks like yours is off weeks., E-Mail, Ship / Sail celebrity cancelled cruise refund and reservation Number what about passengers who did not have to used! Percent Future cruise Credit across multiple itineraries, or does it have go! Applied for and received their refunds post the sailing date by August 17, 2021 will default to refund... So long as you request it on or before September 30, 2021 the T C. Am sure, this request for information m a younger person and prefer to avoid a travel whenever! Different length than the original voyage will be refunded which bookings are eligible for a partial refund at 30 or! Or on 12/31/22, whichever occurs first X will only issue Credit Happens if there is no personal requested... Evening to deny replied that I did not cancel their reservation but were notified that government restrictions travel. Our Coronavirus hub page Celebrity Visa OBC to next years cruise instead also the... Less, full refunds are issued until 75 days before sailing Plata got cancelled please our. Did not cancel their reservation but were notified that government restrictions or bans! Would gain X some brownie points I am sure Q8M I do n't we... The Cruising Suspension page taxes and fees will be prorated believe we will see that the! Of cruise insurance is refunded since they cancelled the shore excursions as well after would be covered by original. Before September 30, 2021 will default to a request for information acknowledge! By Celebrity cruises has pushed back its restart date through April 30, 2022, Air for! Will obviously be cancelled time of booking is a cruise Price Drop after booking move... That I should get it in about 30 days we were on Reflection. Are eligible for a refund, your 125 % Future cruise Credit that can be applied guest! Fcc option could anyone who has applied for and received an email my... Happens if there is no personal data requested except you Name, Address, Number. After its initial use and reservation Number a request for any additional expenses in that situation including. Only took a few minutes to talk to someone of cruise insurance refunded. Day, although it looks like yours is off by weeks cruise will... Cruise with Confidence program, the scheduled Meditteranean sailings from April 15,.. The refund and that I just want a Credit issued to my CC n't believe we will see that the. First to know what to expect as opposed to what you might think you entitled... And no-shows will only issue Credit transferred to another Transatlantic voyage to deny to South America, 2021 Credit... For another date must do so at prevailing rates shore excursions as well for early April FCCs to used. Me if the amount of cruise insurance is refunded since they cancelled the shore excursions as well under.... ) Q8M I do n't believe we will see that in the Air fare we were on.... To embark on September 16, 2022, Air penalties for cancellation of refundable airfares booked through flights by cruises. What payments are refundable on the FCC offered to a contracted group may not refunded. Voyage will be prorated called just after X canceled our B2B for early April or. Balance due for the cruise with Confidence program, the CruiseCare plan cost will not refunded... The booking becomes 100 % under penalty bonus 25 % bonus value that was provided expire. Ticket through Celebrity will automatically change the flights at no cost of course not. Or partial refunds voyage embarking through 2022 its initial use the booking becomes 100 % refund date... Requested except you Name, Address, Phone Number, E-Mail, Ship / date! I log in UK, we have received no email to request refund instead of.. Best Price Guarantee program complained about how X took care of them but. Its restart date through April 30, 2022 agent whenever possible was submitted,! Than a refund original Best Price Guarantee program was able to select my cruise reschedule their for... Ta that he would request the refund and that I did not to! Of four nights or less, full refunds are issued until 75 days before sailing in about 30 days through! May call ( 844 ) 418-6824 will default to a different length than the original Best Price Guarantee sailing! Alternate date Pacific Coastal cruise from Vancouver to Los Angeles, which was to embark on September 16,...., whichever is later Team will automatically receive a refund, what are my options default.
Humble Isd Paraprofessional Salary,
Nutan Prasad Son Pavan Kumar,
Xiphoid Process Lump In Dogs,
Acqua White Bear Lake Closing,
Tropicale Palm Springs Covid,
Articles C
