This includes loss, even theft, damage to the rental truck and towing equipment. So mostly for my uncle, but he told me once he dropped off the truck and signed it off, he was later told it had massive damage. Location: USA. They gave me an extra day in attempt to appease me, but I could not use an extra day, needed to work that next day. They want to recover from me using an estimate, not a final bill and do not want to allow me to inspect the repair. Although youll pay $9 for an environmental fee, Penske offers some of the newest trucks in the industry with maximum speed limit capacities to save fuel, trucks with fuel emission control technology and blankets and boxes made from recyclable materials. Another consumer told me about renting a car at Thanksgiving from . There is no refund for early return. The whole process is easy and quick. If youve ever rented a vehicle from a car rental company, you know that in addition to auto insurance coverage, your credit card company will also provide coverage for an accident. Press J to jump to the feed. The Plus plan comes with more coverage as well as supplemental liability insurance. Full-service leasing with Penske is a cost-effective solution to fleet management. You will be charged $2,090 for six days. After submitting the claim to multiple shops, I am confident this too will be about $1-2000 lower. Again, I gave it two stars because it technically got the job done, but I will never use Penske again. I have asked them to provide proof this truck has a 100% occupancy record in its 100,000 miles of service. Commissions do not affect our editors' opinions or evaluations. With Penske, you can purchase different types of moving truck insurance, or purchase one of Penskes four bundles. Certification adds to Penske's strategic approach to food safety. Rental agencies may offer coverage. Reply [deleted] ConsumerAffairs is not a government agency. We earn a commission from partner links on Forbes Home. That is fine, but when the speed limit is 75 and you're trying to pass a truck going 72 mph, it does not allow you to speed up so you can pass at a safe rate. The lawsuit goes on to allege that Penske informed workers in the fall of 2018 that they would no longer receive overtime pay for working more than eight hours in a day and 40 in a week. Sep 16 2021. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Keep reading to learn more about Penskes services and prices. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. A place to ask simple legal questions, and to have legal concepts explained. 21 ft. 11 in. "Most people don't know that 99% of the time, Penske's fuel is less expensive than the retail option," said Ed Touma, director of energy and fuel supply for Penske Truck Leasing. Scheduled to pick up on 12-7-22. *All coverage options are subject to provisions, limitations, and exceptions. Limited Damage Waiver (LDW) - LDW is optional coverage that can be purchased; it's not insurance, but acts as an agreement with Penske that protects you from loss or damage to the vehicle during the term of the rental; this plan relieves you of financial responsibility should any loss or damage occur to the truck or towing equipment, regardless Of course, Penske has its fair share of negative reviews. Every state has its own traffic laws covering hit-and-run accidents. Be the first one to find this review helpful. I do not know how to balance these things and don't know if I have a leg to stand on with the math here. Not all truck rental companies offer moving truck insurance. We verified these services through their website and through calls to their customer service team. He does have proof or receipt of drop off. This regulation provides that when a shipper has filed a claim stating that it was invoiced an amount higher than it should have been, known as an overcharge, the carrier has to acknowledge it within 30 days. Just letting you know it can happen. x 4 ft. 6 in. Here are all the coverage options* Penske offers: This coverage option covers damage to the truck or towing equipment that occurs when you are operating them as specified in your rental agreement. He's thinking it might have been dropped off by someone else with damage already. Data as of October 2020. Title: Issue with false penske truck damage. As a result, we proudly offer protection packages to relieve you of responsibility for damage to our equipment. If I return my rental truck early, will I receive a refund? Visit our Moving Grant hub to find out which companies weve worked with and to apply for funding for your next move! All rights reserved. Penske Truck Rental rents trucks for local and long-distance self-moves in 49 states and Washington, D.C. Penske offers five truck sizes to fit moves of all sizes. Damage charges will be calculated by Xxxxxxxx and will not include damages caused by normal wear and tear. For example, you're moving a five-bedroom house for a long distance move between New Jersey and Florida (1,121 miles), so you reserve a 26' truck. Penske offers transparent pricing for long distance move compare to other truck rental companies. Your automobile insurance company may not cover rental truck damage and even if they do, you face a deductible and higher premiums. Speak to your Penske Rental Representative. Appreciate 0 Quote 10-21-2016, 01:05 AM #6: paradoxical3. Rep. 1,565. For assistance with other Penske services, please use the numbers below. Penske is committed to doing its part to protect our environment. Passengers are only covered if they get injured while riding in the trucks cab, not the cargo area. Penske also offers an abundance of discounts. Hey, I don't work for Penske, but I work for a large national company that also does heavy equipment rentals that also works with Penske as one of our customers. Extra charges could be incurred due to vehicle damage, late turn in, less than a full tank of fuel or vehicle uncleanliness. Why is that? You can also expect to check in and out outside rather than in your location's rental office. The 2022 report can help shippers and carriers plan their business strategy. Asha Kennedy is a researcher and content writer who brings almost 5 years of experience working directly with multiple carriers as a Move Coordinator, including Mayflower, United, and Allied International. View Truck Features and Side-by-Side Comparison Chart. The larger the truck is and the further you will need to go, the higher the price will be. Penske has a strategic fuel arm with employees that . Penske offers commercial vehicles from light-duty vehicles to heavy trucks and all vehicles are supplied with automatic transmission, air conditioning, anti-lock brakes, dual-faced mirrors, cargo tie rails, power steering and a rear roll-up door. Many people also assume that their moving truck is covered by their personal vehicle insurance, but dont realize there are vehicle weight exclusions and special clauses in their policies. Its Always Sunny: 25 Sunniest Cities in the U.S. 30700 Russell Ranch Rd, Westlake Village, CA, 91362 |. 25 ft. 11 in. If using a truck rental to move, we recommend purchasing additional insurance through your truck rental company. How is insurance handled? Most major credit card companies do not cover rental truck damage. To protect yourself from risk, youll need the right rental truck insurance. Penske Truck Rental is one of the largest moving truck providers in the nation with locations all across the US and Canada. While both Penske and U-Haul typically offer great prices, just for different situations, Penske is the clear winner in the discount category. The price to rent a Penske truck depends on where you are picking up the truck, where you are dropping it off, what size truck you are renting, the date of pickup and whether you are towing a car. It could be the case that they missed the damage when he came in and are trying to bill for it later. Retain one copy of the contract for your records. The companys services and supplies include: One of the things we like about Penske is their discounts and special offers. In customer reviews across multiple platforms like Google Reviews and Yelp, Penske outshines competitors. The short answer is probably not. This coverage is excess over the underlying insurance specified within your signed rental agreement up to $1,000,000. It also covers a vehicle while being loaded onto, transported by or unloaded from a Penske tow dolly or carrier. Get matched with a Moving partner. Quick and easy. There is no mathematical tie between damage to the cargo area and diminished value. Long-distance moves include free mileage for one-way rentals. Get emails with discounts, tips, and checklists to guide you through every step of your move. Second, the cab was extremely loud. To appeal a damage charge, complete the "Damage Charges Appeal Form" and return it along with a detailed, written explanation of why you are contesting your damage charge(s), supporting documentation or pictures, and the dollar amount you are appealing. Fuel Saving Tips when Driving a Rental Truck, Cheapest Moving Truck Rental: Tips and Tricks. For consumers willing to put in that effort to save money, a Penske truck rental is worth it. Learn more. Review your coverage options through our Basic, Standard, Value and Plus bundles below.**. Most likely, no. Damage Charges means, in respect of Equipment, the amount (if any) payable by the Customer for failing to return the Equipment in Good Working Order and Condition calculated in the manner set out in the relevant Order Form. However, if an accident does occur, having truck rental insurance will ensure that you have some degree of coverage to help with costs. The plaintiff claims workers are still owed time-and-a-half wages for their overtime hours. 2023 Forbes Media LLC. Just to be on the safe side, we recommend purchasing the damage waiver. The exact cost will depend on the size of the truck, the distance youre traveling and other factors. If you get in an accident in your Penske truck rental, Supplementary Liability Insurance will protect you and authorized drivers against claims made by a third party for bodily injury and property damage up to $1 million. Two hand trucks, $20 each Both protections plans, $232 A sales tax of $162.80 An environmental fee of $9 You will be charged extra if the truck is damaged or dirty. SLI costs $29. Penske typically costs more than U-Haul, but prices vary by location. What makes Penske different is our ability to focus on and affect the entire freight management process, including tactical planning and procurement, as well as . College students save 10 percent, AAA members save 12 percent, and there are coupon codes on their website. The competition trails behind at $2,300. The company is insured and estimates it will incur a $250,000 pre-tax deductible charge for the facilities' damages in the fourth quarter, as well as inventory losses that are estimated to be . This includes: You will be charged extra if the truck is damaged or dirty. To see how Penskes prices compare to competitor rates, we gathered over a hundred different quotes for moves of all distances and sizes. Additional fees to consider when it comes to Penske rental truck prices include: Dolly rentals ($20 each) Driving, loading and unloading a truck yourself requires more work than a full-service move, but its a more affordable moving solution. In fact, we consider Penske the best moving truck rental company. 982. If you're renting a moving truck, it's important to understand what is and what is not covered by insurance. Instead, check for patterns in customer reviews. CAI covers the renter and any listed authorized drivers' furniture and other possessions from loss or damage due to accidents or natural disasters during transit and only while in the truck. Call 1-844-847-9577 Call 24/7 Roadside Assistance Used TrucksPenske NewsContact UsRental LocationsFAQCareers **** Do not use Penske. It provides a lower upfront capital investment and consistent monthly payments. Unfortunately, it is really unlikely that someone else took it out and he's getting billed for the damage, as all rentals are recorded and processed via computer, and also unlikely that it was damaged in the yard to such an extent. You also need to present two forms of identification including a drivers license, passport, state-issued ID, vehicle registration, credit card, military ID or a phone bill. Each Penske moving truck larger than the companys 12-foot option also includes a loading ramp to make it easy to walk up into the cargo area when youre carrying heavy loads. This compensation comes from two main sources. Edit: sorry, I meant uncle, not dad. Please enable JavaScript and retry. This cost comprises of the following: Daily fee: $79.99 $.99/mile driven (5 miles) Environmental fee: $2 Licensing recovery fee for Vehicle costs $2.50 Limited Damage Waiver worth $40 He was going to try to call Geico (his insurance) to see if they would cover anything. There's nothing more frustrating than being ignored by a company that obviously doesn't care about safety or others. If towing your car long-distance sounds like a nightmare, check out one of our favorite car shipping companies. Return your truck with a full tank of fuel. How much are deductible costs? How Much Does Ethernet Installation Cost? By signing up you agree to our Terms of Use and Privacy Policy. Without Penske's Limited Damage Waiver, you will be liable for any damage to your rental truck regardless of who is at fault. But before you choose a truck rental company, do your research. All Penske vehicles are covered by a 24/7 roadside assistance programme. There are plenty of moving truck rental companies to choose from when planning your next relocation. For one thing, people are far more likely to post a review when theyve had a negative experience than when everything goes well.[3]. Was there a rental employee there to inspect and take back possession of the truck? How Much Does A Home Security System Cost. So hopefully enough people have experience in here! Without Penskes Limited Damage Waiver, youll be responsible for any damage or loss, regardless of whos at fault. Problem is I've gotten a bill I don't agree with for several reasons and we're now playing tug of war. Its rates for short moves usually lag behind Budgets, but you could get a bargain bin rate from the best in the business. Even limited to 40% capacity by local pandemic ordinances, the sellout crowd of 135,000 will be . Penske gives long-distance customers free, unlimited mileage with every truck rental. If you own a smartphone, you can download the Penske app from the Apple Store or Google Play. [9] Additionally, you have to produce two forms of identification like your drivers license, social security card, credit card, or passport. https://www.ezpassva.com/pdfs/reference_codes.pdf Now - this is from the VA EZPass. I am self employed and this was rented personally. Penske Collision Center will provide the very best repairs for your vehicle. Please update the body of your original post to include this information. Talk to the Penske team for more details. October 9, 2012 October 9, 2012 - LOS ANGELES - Penske Media Corporation ("PMC"), a leading digital media and publishing company, announced today it had purchased Variety from Reed Business Information, part of Reed Elsevier. I reserved a 26' box truck on 12-3-22. The governor is set at 75 mph. For instance, if youre moving cross-country, we recommend getting Penskes Limited Damage Waiver coverage, but if youre moving locally in Florida during peak hurricane season, it makes sense to at least get Cargo Insurance. What Size U-Haul Moving Truck Should You Rent for Your Next Relocation in 2021? Penskes online quote process makes it easy to get an accurate price with all fees included. You can rent a Penske truck in every US state except Alaska. She previously edited home repair and design content at The Spruce and HomeAdvisor. The truck rental company should cover the rest. Do most negative reviews touch on the same complaints? This takes a $1575 loss of use bill down to about $300 in lost profit. Cargo Insurance covers damage to anything in your truck as a result of an accident or a natural disaster (up to $15,000). So long story short, I'm on the hook for a lot of money for damaging a rental truck. The products and services we review may not be right for your individual circumstances. We are asking for $3.7k for remaining damages & will recontact them if we are sued. Wasn't until later they claimed damage on truck and blamed him. Well start sending you the news you need delivered straight to you. It further provides that a carrier shall pay, decline, or settle an overcharge claim within 60 days. Four days later the adjuster tells me that the drivers insurance is only going to pay 5k worth in damage. Reddit and its partners use cookies and similar technologies to provide you with a better experience. from Furman University.View all posts by Marian White, What You Need To Know About Rental Truck Insurance. Samantha covers all topics home-related including home improvement and repair. Getting a quoteonly takes a few minutes. TWI covers any vehicle youre towing behind your Penske truck in the event of a collision. He signed it off and left them them the truck. Access a variety of tools on the app that allows you to: Penske truck rental pricing depends on multiple factors such as the time of year of your reservation (peak season vs. off-season), pickup and drop-off locations, the size of the\ truck, towing equipment and of course, any applied discounts. Not sure if all states have the same policy. Gross vehicle weight (GVW) may also impact your level of insurance protection. To make it easier for you, weve put together a guide to purchasing moving truck insurance when renting a truck from five popular truck rental companies. He's talked to his boss and they told him they'll see what they can do. For moves over 1,000 miles, Penskes average price was $2,471.20 while the industry average lagged almost $300 behind at $2,763.06. Penske is not accepting cash payments. A hit-and-run accident occurs when someone leaves the accident scene without stopping to fulfill the duties imposed by law. I called them and they offered a 12' truck instead. He works for a food stocking company and car is rented via his company. Penske has compiled step-by-step instructions and recorded a video to help you safely operate the liftgate on your rental truck. Amount above quote. Items that require climate controlled storage, Preparing Your Vehicle for Auto Transport, Before You Rent a Car Trailer: Cost and Tips, What to Consider When Reserving a U-Haul Rental Truck, How to Calculate Fuel Costs When Renting a Moving Truck, 11 Key Things to Know When Renting a Truck or Trailer from U-Haul. Penske does not require a commercial drivers license (CDL) for truck rentals except for when renting a 22- or 26-foot box truck with a gross vehicle weight rating (GVWR) above 26,000 pounds. Cargo insurance (CAI) covers the renter's furniture and other possessions that have been lost or damaged due to accidents or natural disasters. Some might like that, but I didn't. Its U-Box service acts as a great alternative to its traditional moving truck rentals. Offerings Available 12 ft. Moving Trucks Ideal for moving a dorm, studio, or efficiency apartment Check Availability 2022 Third-Party Logistics Study. Please enable JavaScript and retry. Moving trucks are examined before rented out to a customer. Lieutenant Colonel . According to Penske, a damage waiver "covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms." With a limited damage waiver, you may have to pay for the first $500 worth of damage. Their guarantee is worthless. Save. Several Penske customers have reported issues like poor customer service and dirty trucksall of which are common grievances in the truck rental industry. This can free you up to see some sights during your long drive, and it can also reduce stress if you get lost and drive 50 miles in the wrong direction (weve all been there). What Makes a Penske Truck Rental Stand Out? We value your privacy. Your credit card company is not responsible to cover you for any damages in the case of an accident. Most Level 1 vehicles have been maintained by Penske to Penske's rigorous maintenance standards. How to choose the right size moving container. Penske and Home Depot have partnered to offer customers Penske trucks. Customers also have the option to haul a car behind their truck. To rent a Penske truck, you have to be at least 18 years old. LocationBot 4.0 | GitHub (Coming Soon) | Statistics | Report Issues. Damage appeals are reviewed by a damage charge appeals committee and the results and This company has been super shady and its a total nightmare. You may not see Penskes moving trucks as often as you see U-Hauls, but Penske outperforms its biggest competitor in some substantial ways. However Penske can offer a Limited Damage Waiver with $5,000 excess for physical damage. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. 2, Report #1511977. Penske has five options for truck size, which lets you choose the perfect size to fit your belongings. I am a bot whose sole purpose is to improve the timeliness and accuracy of responses in this subreddit. ***All authorized drivers must be at least 21 years of age to purchase this coverage. Penske claims to have some of the newest moving trucks in the industry,[8] which has two key benefits. Penske freight management solutions provide visibility and control over your network, create the most efficient routes to move product, and help you get the most from carriers. For assistance with other Penske services, please use the numbers below. They shirk their responsibility with valid claims. However, there are often exclusions based on truck size or weight. I had my move planned for two months and on the day to leave the trailer was missing the support bar where the straps wrap around the front tires. Buying coverage from your truck rental company will provide you with the protection and peace of mind you need when moving. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. U-Haul has a cheaper 10-foot truck option that Penske doesnt have. Penskes rates for long-distance moves and moves in large trucks are the most affordable weve seen. Even if your policy covers some car or truck rentals, there may be exclusions based on the truck size or weight. Porsche North America & Porsche of Chantilly VA (Penske Auto) Porsche North America Penske Automotive - Porsche Chantilly Porsche North America and Dealers commit fraud and continue to defraud customers on Hybrid sales Chantilly VA. Many drivers are under the common misconception that they are covered through their own auto policy or possibly through their personal credit card. You may want to purchase some additional coverage based on how comfortable you are driving a rental truck, how big your move is, and where you are located. The Accommodation Protection Program complements the small damage waiver that Vacasa guests pay in most markets ($15-$35/night, depending on the size of the vacation home).**. Both packages come with a damage waiver, cargo protection and medical coverage. Instead, you are holding up traffic while you inch past a truck. They could have been marking the truck the heck up and your uncle might have had no idea, which is why the charges appeared to be retroactive. You are an asset to Penske, America and most importantly to humanity:). Penske Truck Rental . Like most companies, Penske charges $.99 per mile when you rent a truck for a round-trip move. The people working at penske, don't want to show him proof of how damage got there. Fernandina Beach, FL. Customers who drive themselves but still need help loading and unloading can request labor from a local moving company. Sign up to receive our free weekly newsletter. Get buying tips about Moving Companies delivered to your inbox. Limited Damage Waiver protection covers you from liability from loss or damage to the truck or towing equipment as long as they dont violate the terms of the rental agreement. This option does not include any damage that happens during loading and unloading. It's generally affordable, and the process to reserve a truck online is straightforward. On a moral level I don't feel I owe this company anything but I know on a legal level I do. Just need some advice on what he should do or try. Round-trip (local) rentals A security deposit is calculated and required at the time of checkout. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You have to be 21 years or older to purchase this coverage. There are many things to think about when it's time to move. One consumer was upset about a claim for $1,396.68 for damage that the consumer did not believe took place during the rental. We just finished using a Penske truck to take our daughter's stuff across the country. Physical Damage Waiver : This waiver protects you from certain financial responsibilities. Renter and all authorized drivers must be 21 years of age to purchase. 'Show more' : 'Show less' }}. Roadside assistance included in every move. On average, the companys ratings from customers are a whole star rating over other moving truck companies. Additional questions that should be fully investigated include: Does my insurance cover bodily injury? We value your privacy. Long-distance moves are one-way, so customers leave the truck at their destination city. Prices do not include add-on services like moving coverage or additional equipment rentals. Weve seen Penske provide the lowest rate for a local move before: like this move in Las Vegas.
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