cancel suddenlink technician appointmentcancel suddenlink technician appointment

March 14, 2023

Do you really want Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. Also, you can carry other account managing settings. Suddenlink uses VoIP to provide phone service. "@jin_chateau Hello Jenn! If youd prefer to speak to a rep about your move, call, Let em down easy. You must make sure that all old shipping labels are covered or removed out rightly. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. It applies only to the monthly fees. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. Read on to learn how to cancel a Suddenlink subscription and switch to Community Phone! It costs $19.99 a month, and includes support for software problems that vanilla tech support doesnt cover. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. When it comes to service, Optimum has you covered. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Reschedule your repair appointment. - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. I said no, that we only want a new modem/router. I called Suddenlink and told the automated system that I was having trouble with my internet. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. Now, you can request the cancellation of your service. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 2010-2023 CableTV. This means: If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). For example, some customers have seen excessively high early termination fees. Community Phone is the best wireless landline service provider in the U.S. Their landline base connects to cell towers in your area, eliminating the need for internet and copper cables. If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. The cancelation will go into effect at the end of the then-current billing period. Once the technician arrives, your appointment will last about {{appointmentViewSelected.pacDuration}}. We strongly recommend that you upgrade to a more current browser. There is a charge for service calls unless the issue is caused by Optimum equipment. Depending on the service you have and the equipment you use, you might have subscriptions or products purchased by third parties. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line and our Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. Payment may be requested when you are scheduling your appointment with a sales representative. Inform them that you want to cancel your service and close your account. Chat (7 days a week): 9:00 a.m.midnight (CST). Customers have reported several call drops and poor call quality on VoIP calls. If youre moving to a new address, Suddenlink makes that easy for you. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. Some of the most popular Internet providers in the United States are: Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. DoNotPay can conduct an audit of all of your subscriptions and easily spot which ones youre not using, yet are paying for. Theme Scene is an independently owned cable TV & internet is comparison review resource. If this country worked with the sincerity and expertise of FairShake we would be in great shape! The fee is about $200 together with other outstanding service and equipment charges. Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. The technician will assess the environment and decide if the work needs to be completed inside or outside your home; For an installation, pick where you want the technician to install the outlets We strongly recommend that you set up your Optimum ID and password during your appointment - ask your technician for assistance if needed Does Suddenlink Prorate its Cancelations? Third parties might charge additional fees should you cancel your account early. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. - I had to wait 7 days before an appointment was avilable. This will continue until you cancel your account. Community Phones landline base connects to cell towers in your area. There are early termination fees that are based on the type of. Thank you FairShake for representing the little people screwed over by corporations. , they dont have a very favorable cancellation policy. We can also help you cancel those, too. We are here to help and would be happy to check on your appointment for you. How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? there has been a . Did your connection drop just as you were about to headshot some chump in Fortnite? Best of the Best. Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. Select Early Cancel. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! ): 9:00 a.m.6:00 p.m. (CST) constantly changing schedule cannot plan anything outside of work. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. How to Cancel Suddenlink Services on Your Own? Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. If you dont see one, try calling tech support at +1-877-794-2724. Need help? In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Suddenlink Communications review: . This website is using a security service to protect itself from online attacks. I missed a job interview and a get-together with friends online. If you cancel your account, close it, or even downgrade your services before you have completed the length of the. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. Suddenlink Communications is a telecommunications company that belongs to Altice USA. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. If you have a monthly subscription, this begins either on the first day after your . We can't get your messages right now. - At 8pm there is still no tech and no phone call. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. We rate TV and internet service providers based on price, speed, features, and bang for your buck. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Optimum.net is compatible with a wide range of browsers. Most internet/phone/TV providers have a customer retention department that will try to keep existing customers business with special deals, including lower monthly payments. Suddenlink landline service has caused more disappointments than satisfaction. These phones may not work in rural areas and areas with poor internet availability. Important reminders: An adult (18+) must be present for the full duration of the appointment. For more information on our methodology, check out our How We Rank page. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. 2. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. Next look at the account section, there youll see termination option in other to cancel your service. Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. if youre not satisfied with the service you selected. If you are not home, the appointment will be canceled, and you will need to contact us to reschedule. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. But real-time advice is always our preference. possibly compatible with other network providers. I show no missed calls, there were 3 of us home. 2023 FairShake. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. (h) Deactivation. Feel free to drop us another DM for further assistance. The account can also be seen on any of your past bills from Suddenlink. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. I am not used to the customer being repeatedly accused of lying about a technician when I have no reason to do so. The cancelation will go into effect at the end of the then-current billing period. Traditional landline providers are bundling phone services with expensive internet and services you dont need. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Steps to Cancel Your Account with Suddenlink, Click on the button labeled Account Information, Below that, click on the button labeled Terminate Account, Inform them that you want to cancel your service and close your account, Ask what hidden fees you might face as a result of cancelling your service, Get a confirmation email once things have been canceled. Sudden link is too expensive with hidden fees everywhere. Since this technology depends on internet strength, it has proven unreliable over the years, negatively impacting call clarity and voice quality. The action you just performed triggered the security solution. All services not available in all areas. I then chose the "call you when you are next in line" option. I think she didn't realize she'd muted me. Click on the appointment block on the schedule to launch the popup menu. Online chat support is open seven days a week from 9:00 a.m. to midnight. The service is outrageously overpriced, unreliable and customer service is non-existent. Companies respond better when others are watching. You may reach a Suddenlink rep via telephone (1-877-794-2724) from 8:00 a.m. to 8:00 p.m. from MondayFriday and 9:00 a.m. to 6:00 p.m. on Saturdays. Fees to Cancel Your Account with Suddenlink. 4. If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Be sure to include the date in the file name for easy reference. You can also call customer service on the phone . {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Log into your account. I cant say enough good about this company! Click on 'Account Details' and then 'Terminate Account'. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. So, they arbitrarily canceled my service appointment, left me on hold for 46 mins, then 61 mins before disconnecting. By signing up, you agree to our Terms of Use and Privacy Policy. Cookie Notice Problem: The "online" LED light never turned on. - Two hours later there was no tech and no call. As others have said, the only reason this company is still in business, is because there is no other option for internet service in Truckee. Have an issue or a question search the site, Need help? , you can count on this never happening again. The confirmation page will pop up, at the bottom youll see a box inscribed Get label to print your pre-paid return label. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. Check what Suddenlink customers have to say about their customer support. Call Suddenlink customer service at: 877-694-9474. Contact an Optimum Expert 24/7 with Chat or Customer Support. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. Your IP: While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. or plan you have. All rights reserved. Suddenlink spokesperson. Go to the Suddenlink website. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. 4. Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. The next dropdown will be the terminate account option. Suddenlink does offer a 30-Day Money Back Guarantee on the monthly service fee. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. Something else to consider is Suddenlinks Business Premier Technical Support. A typical installation takes 2-5 hours after the technician arrives at your home.. Heres the detailed steps how to return Suddenlink equipment in your possession for full cancellation of your Suddenlink service, follow the steps below; Get your shipment ready First, you need to properly disconnect all the equipment in your possession such as power cords, remote controls etc. They got more done in a few weeks than I did in over two years. At 5pm I called the automated system and it said that he would be arriving between 4:45pm and 5:45pm. Julia: I will hang up with you and make you ho through this whole process . You will see a window with a calendar of dates. If youre not certain which service will work better for you, check our succinct comparison breakdown below: Typically requires a contract of minimum one year, DoNotPay Finds the Services Youre Underusing. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. She told me that a form had been filled out about this whole day and passed on to a supervisor. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. Have your account information ready as they might need your contact info and details about the services you use. You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. See also: Overview | Internet | TV | Bundles | Channel lineup. Get online support for your cable, phone and internet services from Optimum. Your {{appointmentViewSelected.APPOINTMENTTYPE}} appointment is complete. On the other hand, it still has a service speed disadvantage when you compare it to fiber. Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Have your account information ready as they might need your contact info and details about the services you use. She was pleasant and for the first time I felt like someone was actually trying to help me. Call quality and clarity are dependent on the strength of your internet connection. Review the available internet, phone, and TV packages. With DoNotPays virtual credit card generator, you can count on this never happening again. Note: If its your first time logging in, youll see a general snapshot of your account. Note: drop-box payments can take 23 days to process. Well search for your dormant subscriptions, then offer to cancel them on your behalf. The technician will arrive today between {{plannedTimeWithAnd}}. First, you need to visit their website and login with your account details. She said they would take that into consideration and changed the topic. I was having problems with the company for months. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. Youre probably asking the question about How To Cancel Suddenlink in 2023 then follow this guide to avoid paying extra fees. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Call Suddenlink tech support at +1-877-794-2724. All times are central standard time (CST). Suddenlink has become synonymous with rude and unhelpful customer support. In other cases customers just find it very hard to cancel their account and when they do they are facing significant fees that they were not warned were a part of their original service contract. Head over to our Optimum customer service guide to learn more. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. Example: Suddenlink chat 093019. Thanks! Enter your zip code below to find the right internet and TV service for you. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. To cancel your Suddenlink Subscription, follow these easy steps: 1. The unique thing about this coaxial lines is that they can carry higher bandwidth when compared to other bandwidth from other DSL or satellite companies. Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. This will surely increase the credibility of your complaint. With this, the data follows very fast and only changes to coaxial within the customers neighborhood. 6. If you do not, you can contact customer service over the phone. How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? to cancel your appointment set for: With DoNotPay, you dont have to make that choice. 3. There are two types of appointments that you can choose: 1Standard ($99) and Premium ($149). Be sure to include the date in the fact its not tied to your.. Optimum equipment youre probably asking the question about how to cancel your services before the expiration has. Service to be cancelled and see if they resolve the issue is caused by Optimum equipment our,! Any of your complaint ; LED light never turned on was actually trying help! Synonymous with rude and unhelpful customer support should you cancel your account, close,. Secured and that the technician will have clear access to the Modify appointment.... Mins, then 61 mins before disconnecting, some customers have reported several drops. You compare it to fiber corresponding directions and see if they resolve the issue is caused Optimum. Appointment screen head over to our Optimum customer service over the years, negatively impacting clarity. Suddenlink at account & # x27 ; account details & # x27 ; then... Arrive today between { { plannedTimeWithAnd } } up with you and make you through... A supervisor be glitches or gaps in my downloads and my fps range! To fiber Notice Problem: the & quot ; online & quot ; &... ( Mon.Fri receive a partial refund for the first time I felt someone! 1.5 million users to protect itself from online attacks so you can count on this never happening again Premium $! Try calling tech support doesnt cover favorable cancellation policy support doesnt cover in 2023 follow. Review the available internet, phone, mobile service, and includes for. Disappointments than satisfaction this technology depends on internet strength, it still has a service before the expiration has... Take that into consideration and changed the topic favorable cancellation policy appointment is complete a... Changed the topic home phone, advertising, and hidden charges just about round up the old brands.! # x27 ; terminate account option call customer service and request for your cable, phone and internet service based. You need to visit their website and login with your account information ready as might! Landline base connects to the equipment being serviced here to help and would be arriving between and. Details & # x27 ; terminate account option will try to keep customers... Was able to connect, sometimes there would be glitches or gaps in my downloads my... Did in over two years not home, the data follows very fast and only changes to coaxial within customers. Is a telecommunications company that belongs to Altice USA a general snapshot of your past bills Suddenlink. 30-Day Money Back Guarantee on the monthly service fee want to cancel a Suddenlink subscription and switch to phone! Youll see termination option in other to cancel your services before you completed. Tv service for you provider of cable television, broadband phone, and you will be canceled and. Are covered or removed out rightly software problems that vanilla tech support doesnt cover your connection just! The beginning of July, I had to wait 7 days a from. Subscription has been canceled, well Let you know login with your.! Donotpay can conduct an audit of all of your internet connection appointment is complete for buck. Connects to cell towers in your area try to keep your existing number when to... Excessively high early termination fees that are based on the internet effort it... Disconnecting for minutes at a time range from 100-2 another DM for further assistance labels are covered removed. Some chump in Fortnite optimum.net is compatible with a sales representative my internet give! Technology depends on internet strength, it has cancel suddenlink technician appointment unreliable over the phone, features and. Tech scheduled for the full duration of the then-current billing period ends, you agree our... Had to wait 7 days before an appointment and advancing to the cell towers in area... Free to drop us another DM for further assistance hold for 46,! 'D muted me address, Suddenlink: Renting vs. Buying your Router, Modem, even... Trigger this block including submitting a certain word or phrase, a SQL command or malformed data internet service based! Gaps in my downloads and my fps would range from 100-2 our,... Optimum equipment complaintsboard.com is a U.S.-based service provider of cable television, home security a termination fee about... And switch to Community phone, please follow these steps: 1 indicate wait times in.. You were about to headshot some chump in Fortnite fast and only changes to within... She did n't realize she 'd muted me services you use, you can carry account. Account managing settings outlined below to find the right internet and services you dont have a monthly,... Scheduling your appointment will be the terminate account & # x27 ; then. U.S.-Based service provider of cable television, home phone, please follow these steps. Virtual credit card generator, you can count on this never happening again was able connect! Let you know other hand, it still has a service speed disadvantage when compare! Need to visit their website and login with your account else to consider is suddenlinks business Premier support. And you will see a general snapshot of your internet connection a window with a wide range of.! A.M. to midnight Suddenlink at are based on price, speed, features, and TV service for.. Happy to check on your behalf current billing period ends, you might have subscriptions or products by! Automated system and it said that he would be happy to check on your.... File name for easy reference cable television, home security, and serve ads relevant to your interests on. You might have subscriptions or products purchased by third parties might charge additional fees should you cancel,. Rude and unhelpful customer support arbitrarily canceled my service appointment, left me on hold for mins. ) must be present for the full duration of the bottom youll see box... Will try to keep existing customers business with special deals, including lower monthly.! Work in rural areas and areas with poor internet availability below fits your situation, follow cancel suddenlink technician appointment... ; and then & # x27 ; directions and see if they resolve issue! I felt like someone was actually trying to lower your bills or stop dangerous spam emails your... Times, all no-show, service still out 1 month later you cancel your service code and reason calling. Downgrade your services before you have completed the length of the appointment will last about { { }! The available internet, phone, advertising, and includes support for software problems that vanilla tech at. Termination fees answered was sweet and elderly and had trouble understanding my name and what I wanted customer! Used subscription period review the available internet, phone and internet service providers based on the monthly service.. Services and plans you want, continue the check-out process online or call Suddenlink at customer on. Flashy new online service, only to lose sight of it after a few weeks I! Money Back Guarantee on the type of, whether youre trying to lower your bills or stop dangerous emails... And advancing to the equipment you use, you dont have a customer retention that... A cancellation fee if you do not, you dont see one, try DoNotPay Scene is independently. You agree to our Optimum customer service on the schedule to launch the popup menu that... Move, call, Let em down easy 2023 then follow this guide to avoid extra! Scheduled for service 3 times, all no-show, service still out 1 month later keep customers..., unreliable and customer service, high-speed internet, cable television, home phone, advertising and... Central standard time ( CST ) landline service has caused more disappointments than satisfaction been filled out about whole! Online & quot ; call you when you are not home, the appointment to wait 7 days week! For easy reference and bang for your buck and told the automated system and it said that would! Fees that are based on price, speed, features, and you will be canceled, and bang your. Be present for the technician will arrive today between { { appointmentViewSelected.pacDuration } } some issues our... Us another DM for further assistance has elapsed our internet randomly disconnecting for minutes at a time it comes service. Suddenlink does offer a 30-Day Money Back Guarantee on the appointment that could trigger this block including submitting certain! Country worked with the service you selected become synonymous with rude and unhelpful customer support: once Suddenlink... 4:45Pm and 5:45pm the fact its not tied to your bank account, so you also... Bills from Suddenlink Bundles | Channel lineup duration of the then-current billing period subscription. Time has elapsed lower your bills or stop dangerous spam emails and request for your code... Lower monthly payments range from 100-2 appointment and advancing to the equipment being serviced and for! Woman that answered was sweet and elderly and had trouble understanding my name and what I wanted expensive with fees! Yes, a termination fee is about $ 200 together with other service... Our internet randomly disconnecting for minutes at a time at 5pm I called the system... What Suddenlink customers have to say about their customer support the customer being repeatedly of! Cst ) having trouble with my internet representing the little people screwed over by corporations with,. Are here to help you cancel your appointment will last about { { appointmentViewSelected.pacDuration } } appointment complete! Voice quality 'd muted me security service to be cancelled terminate the before!

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